Airport Analytics – data driven solutions to enhance airport performance and passenger experience
Before a journey even starts, a passenger’s airport experience begins. From small operations to international hubs, passenger experience is the factor that encourages return visits, increase loyalty and generate greater revenue opportunities. Airport Analytics offers a data and evidence based approach to empower the airport operators and designers to dramatically transform all aspects of passenger journeys.
Powered by our Analytics engine, Airport Analytics is a unique platform that provides a real-time, interactive ‘day in the life’ model of existing and new-build airports. Its real-time data analytics, visualisation and predictive modelling capability shows how the passengers engage with the airport, where they spend their time and when, what works and what doesn’t and why, and what opportunities and bottlenecks exist to improving the performance.
Over 15 years’ experience in optimising airports
The interactive and intuitive interface of Airport Analytics enables the clients and all stakeholder to collaborate in optimising design and operations of their facilities. This dramatically reduces the time required to simulate, test and refine options – from one options in 10 days to 10 options in one day! Ultimately delivering the best outcomes – reducing risks, optimises financial returns, and ensures unrivalled passenger experience.
Knowing which space configuration creates the best passenger experience and environment means that clients can design and operate passenger spaces with particular outcomes in mind. For example, which routes through the airport will result in the most efficient and inclusive experience for passengers? Which configuration of circulation and waiting spaces will generate the best return from retail areas? Being able to benchmark passenger spaces design with some of the world’s most popular, safest and most economically successful airport operators, can provide insight into which people-oriented designs are most likely to create operational excellence.
Read more about Airport Analytics in this article on Passenger Terminal Today.
Our Airport Analytics services include
- Customised platform for realtime monitoring, data analytics and process optimisation
- Airport layout and process optimisation
- Retail layout optimisation and economic forecasting
- Terminal design and capacity assessments
- Passenger flow modelling
- Baggage, vehicular and logistics analysis
- Transport and parking strategies
- Wayfinding strategies
- Phasing and buildability studies to minimise disruption to passengers