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Misti Melville – Global human resources director
Across the practice through our leadership and human resources professionals we strive to support our employees to achieve their potential. A number of initiatives across the areas of learning and development, reward and recognition, wellbeing and recruitment underpin our culture.
Talent management is at the heart of our approach to ensure that our business goals are achieved and clients receive the best transformative outcomes. To support this goal, we have re-energised how we manage performance and support employees in achieving their career goals.
Our appraisal process has been transformed to include the latest research in neuroscience and neuroleadership, and has resulted in what we have called My Career Plan and Objectives (My CPO).
The introduction of a career management portal, known as My Career, allows all partners, employees and line managers to access their career plan, annual objectives and our learning and development framework. It is proving to be an invaluable tool for everyone to have at their fingertips to support their career aspirations, and will continue to evolve and embrace new technologies.
With offices in 11 countries across the globe, we strive to ensure effective ways of working across the practice. The running of cultural awareness workshops in UK, Europe and Mumbai have focused on breaking down the barriers to ensure increased collaboration, idea generation and the sharing of best practice across the globe.
To ensure that we are collaborating across our offices, we have introduced a peer-to-peer advice app, available on phones and desktops. Known as Rungway, the app provides real time connections globally and provides the business with insightful analysis of the trends impacting our people.
Recruiting the best people into the practice continues through our use of social media sites such as LinkedIn, Glassdoor and Instagram. This activity has enhanced our employer brand and employee value proposition through market-segmented branding and audience targeting for specific regions, teams or languages. Consequently, we are ensuring that we recruit the right people with the right skills at the right time.
Our employee survey provides a valuable insight into engagement across the practice. We use the survey to provide targeted solutions to different office and employee groups to ensure that BuroHappold remains a great place to work. Initiatives include the implementation of a noweekend- work approach in our Indian offices which has successfully reduced overtime requirements, resulting in a much healthier work life balance in the office.
In the Kingdom of Saudi Arabia offices, “Wellbeing” is a key focus and we have successfully introduced programmes such as office-based yoga sessions in Riyadh. This is not something that is common practice in Saudi Arabia and employees were appreciative as very few other organisations have implemented wellbeing benefits. In the United States, we have introduced healthcare benefits, reducing the base medical plan to zero employee contribution at the employee only level and thereby offering a free medical coverage plan.
We aim to continuously improve our people practices and opportunities by listening to our people and drawing on research about the latest innovations in talent development.
Our work continues on both a global and local office level to ensure that we remain a great place to work.