In order to assure that our work is of the highest standard, Buro Happold operates a quality management system (QMS) that is certified to ISO 9001:2000 by the leading certification body, Lloyds Register (LRQA). The Buro Happold Environmental Management system is also LRQA certified to ISO 14001:1996.
Operating a QMS shows our commitment to providing best practice for all key engineering, construction and other building related services that we undertake. The ultimate goal is to achieve total client satisfaction for every aspect of our work. It is also a means of achieving the practice’s management objectives.
The QMS sets out systematic procedures that are used to measure and demonstrate our capability to design and supply deliverables according to specified requirements.
This system is clear, logical and simple to apply, in order to maximise the time available for staff to focus on the creative aspects of their work.
